HOPE Is Not a Marketing Strategy
CONFIDENCE Is.
While on a call with my friend, she told me that she had to tell me something. I was afraid of what she was about to say, but I’m glad that I allowed her to continue. She went on to say:
“I noticed that every time you talk about SwagHer, you say you hope or you wish. You don’t sound confident. You have to believe that it’s already happening… You gotta stop talking like you hope people want what you got. They need what you got. They already bought it. And that’s how I think about my brands.”
While I was a little bothered by the realization that I may not be coming across as confidently as I thought, I was more focused on how I plan to change that moving forward.
I had no arguments.
I needed to hear that.
I’m glad it came from her — someone who talks to me almost daily and knows my heart. My desire to never come across as cocky has been mistaken as weakness before. That part isn’t new. But what is new is my resolve to make sure it’s never confused again.
Moving forward, I will:
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Eliminate “hope” language from how I talk about SwagHer.
Instead of saying, “I hope this resonates,” I will say, “This is for you.”
Instead of, “I hope people see the value,” I will say, “The value is clear.”
Implementation: I will rehearse key phrases before interviews, lives, and sales calls and intentionally replace passive language with declarative statements. -
Speak in present-tense certainty about the vision.
SwagHer is not becoming powerful. It is powerful.
Our community is not growing. It is expanding.
Implementation: Before recording content or sending emails, I will read my brand vision aloud and anchor myself in what is already true — the impact, the audience, the testimonials, the numbers. -
Lead with conviction in every offer.
No more “if this feels aligned.”
More: “This is aligned for the woman who…”
Implementation: I will rewrite my sales copy and event invitations using authority-based language that assumes readiness instead of begging for attention.
Here’s why this matters to me:
Confidence is not arrogance.
Confidence is clarity.
I’ve realized that people don’t buy products. They buy certainty.
When I sound unsure — even slightly — I transfer doubt to the listener.
When I sound certain, I transfer belief.
Confidence sells because it reduces risk in the buyer’s mind. It quietly says:
This works.
This is valuable.
You can trust me.
And as a Black woman leading a media brand that advocates visibility, certainty isn’t optional for me. It’s necessary.
I built SwagHer.
I sustained SwagHer.
I grew SwagHer to over 300K followers.
That is not hope.
That is evidence.
My friend didn’t correct me because I’m small.
She corrected me because I’m bigger than the language I’ve been using.
Now I just have to speak like it.
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